Adriana | Strategic UX Designer

How My Business Background

Elevates My UX Design Approach

Cross-Functional Collaboration and Process Optimization

This background enriches my UX design approach by fostering teamwork and efficiency. By working closely with various departments, I can identify and address operational gaps effectively, ensuring that my designs meet both user needs and business goals seamlessly.

Committed to Optimal Stakeholder Experiences

Strategic Planning and Implementation

I excel in overseeing administrative functions and implementing standards to enhance production, productivity, and customer service. Ensuring efficient operations and effective achievement of business objectives.

Leadership and Team Management

Drawing from experience in managing teams in customer service and sales, I prioritize leading by example. This approach consistently delivers strong results, fostering effective teamwork and achieving our goals efficiently.

Effective Communication and Conflict Resolution

Throughout my career, I've valued clear, open communication to foster understanding and tackle challenges directly. Whether with diverse teams or navigating project complexities, I prioritize ensuring everyone's voice is heard and conflicts are resolved constructively and efficiently.

Talent Development and Coaching

A dynamic professional with a global background, I was born in Mexico, raised in Canada, and now thrive in Italy.

My Career Journey

My career journey spans management, sales, customer service, and recruitment consultancy, where I've consistently focused on streamlining operations and enhancing efficiency.

My passion for organizational strategy and people experience led me to pivotal roles in operations and business development.
From Experience to Expertise

Recently, I earned a Digital Product Design Certification, merging my experience with new skills in user experience design.

I’m excited to embark on this new chapter, driven by creativity and a commitment to continuous growth.

Proficient in UX/UI design principles Problem solving Customer-centered approach Effective communication Solid business acumen Critical and strategic thinking Strong understanding of user testing methodologies

UX Design consultant

September 2023 - July 2024

Recruitment Consultant

May 2023 - September 2023

Account: Cintas

January 2022 - May 2023

Cert.Recruitment Consultant

January 2021 - Dec 2021

Business Development & Recruitment Specialist

June 2020 - January 2021

Sales Operations Supervisor

April 2022 - December 2018

Digital Products Design Certificate

Mento Design Academy

Bachelor of Business, Major in Marketing

Anahuac University

English (Fluent)

Spanish (Native)

Italian (A1 & A2)

A dynamic professional with a global background, I was born in Mexico, raised in Canada, and now thrive in Italy.

My Career Journey

My career journey spans management, sales, customer service, and recruitment consultancy, where I've consistently focused on streamlining operations and enhancing efficiency.

My passion for organizational strategy and people experience led me to pivotal roles in operations and business development.
From Experience to Expertise

Recently, I earned a Digital Product Design Certification, merging my experience with new skills in user experience design.

I’m excited to embark on this new chapter, driven by creativity and a commitment to continuous growth.

UX Design consultant

September 2023 - July 2024

Recruitment Consultant

May 2023 - September 2023

Account: Cintas

January 2022 - May 2023

Cert.Recruitment Consultant

January 2021 - Dec 2021

Business Development & Recruitment Specialist

June 2020 - January 2021

Sales Operations Supervisor

April 2022 - December 2018

Digital Products Design Certificate

Mento Design Academy

Bachelor of Business, Major in Marketing

Anahuac University

English (Fluent)

Spanish (Native)

Italian (A1 & A2)

Showcase of My Work

Hiree

Hiree was strategically developed to streamline the recruiting process, empowering users by enabling efficient candidate sourcing and assessment on an optimized, user-friendly platform.

My inspiration for this UX Design Project came from previous experience as a recruitment consultant. Having dealt firsthand with the complexities of recruitment platforms, I chose this topic for my first project at Mento Design Academy. The research phase involved interviewing real recruiters, although the project remained a conceptual case study.

I hope you find my UX journey as engaging as I found the process.

View case study

TOOLS USed

Figma Lookback
Miro Optimal Workshop

My Role

UX Designer
Product Design

Duration

16 weeks

Designing Experiences That Deliver

Who am I?

With roots in Mexico and Canada, I've honed my skills in operations, sales, and recruitment across diverse industries. My recent pivot into User Experience Design combines my strategic mindset with a passion for creating impactful digital experiences.
Career Journey

Proven track record in operations, sales, and recruitment. Skilled in crafting strategic solutions and driving business growth. Seeking a dynamic role to contribute to organizational success.

With over a decade of business experience, strategic insight, and problem-solving skills, I combine creativity and business acumen to design user journeys that resonate deeply with users, drive business success, and set new standards in user experience.

Hi 👋 I’m Adriana.